Question 1

What occasions is the RB Living Drink Fountain perfect for?

Accepted Answer

Our fountain is designed for versatility! Use it for traditional Pani Puri service at Diwali celebrations and Indian gatherings, as a stylish cocktail dispenser at parties and events, or as an exciting centerpiece for kids' birthday parties with colorful fruit punches and mocktails.

Question 2

How does the fountain work?

Accepted Answer

The RB Living Drink Fountain features a reliable, controlled-flow mechanism that circulates your beverage smoothly. Simply fill the reservoir, turn it on, and watch as your drinks flow elegantly. The sturdy base ensures stability while the premium finish adds sophistication to any setting.

Question 3

Is the fountain easy to clean?

Accepted Answer

Absolutely! We've designed the fountain with easy cleaning in mind. All parts that come into contact with beverages are removable and dishwasher safe. For best results, rinse immediately after use and deep clean before switching between different types of beverages.

Question 4

What's included with my purchase?

Accepted Answer

Your RB Living Drink Fountain package includes the main fountain unit, sturdy base, power adapter, quick-start guide, and access to our RiBu AI assistant for recipe ideas. Everything you need to start hosting memorable gatherings!

Question 5

Can I use hot beverages in the fountain?

Accepted Answer

The fountain is designed for cold to room-temperature beverages. For safety and optimal performance, we recommend using chilled drinks, cocktails, punches, or traditional Pani Puri water. Hot beverages may damage the pump mechanism.

Question 6

What material are the Crimson Courtyard and Garden Party ranges made of?

Accepted Answer

All items in the Crimson Courtyard and Garden Party textile collections - including the Table Cloths, Runners, Mats, and Napkins - are crafted from 100% premium cotton. This gives each piece a soft touch, graceful drape, and natural durability for everyday entertaining.

Question 7

How do I care for my RB Living textile collections?

Accepted Answer

Our 100% cotton linens are designed for repeat use and easy care. Follow the care instructions on the product page, with cold hand wash as the safest rule for preserving colour, print detail, and shape across Crimson Courtyard and Garden Party pieces.

Question 8

Do the Crimson Courtyard and Garden Party mats and napkins come in sets?

Accepted Answer

Yes. Both textile collections offer Table Mats and Napkins as single units and as economical Pack of 4 options. Single Mat: $29.99, Pack of 4 Mats: $109.99 (8% savings). Single Napkin: $14.99, Pack of 4 Napkins: $54.99 (8% savings). That makes it easy to trial one piece or build a full family table setting.

Question 9

What is RiBu and how do I access it?

Accepted Answer

RiBu is your personal AI assistant that generates customized recipes, drink ideas, and party themes specifically for your RB Living Fountain. Simply sign in to your account to access RiBu and start getting personalized recommendations based on your preferences and past celebrations.

Question 10

Do you offer international shipping?

Accepted Answer

Yes! We ship to Australia, United States, United Kingdom, and Canada. Shipping costs and delivery times vary by location. You can also find our products on Amazon for convenient Prime shipping in select regions.

Question 11

What is your return policy?

Accepted Answer

For table napery (table cloths, runners, placemats, and napkins), we accept returns within 30 days if items are unused, unwashed, and in original packaging. For the RB Living Drink Fountain, change-of-mind and used returns are not accepted. If a Drink Fountain arrives damaged or faulty, contact support@rbliving.com.au within 48 hours with your order number and photo/video evidence, and keep original packaging and all components for assessment.

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