Privacy Policy

Your privacy matters to us. Learn how we protect and manage your personal information.

Last Updated: December 2025

Our Commitment to Privacy

At RB Living, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications you send to us
  • Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Send you marketing communications (with your consent)
  • Improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze usage patterns and optimize user experience

Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases with restricted access
  • Regular security audits and updates
  • Employee training on data protection practices
  • Compliance with industry-standard security protocols

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Payment processors to complete transactions
  • Shipping companies to deliver your orders
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

Your Rights

Under applicable privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications at any time
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where processing is based on consent

Contact Us

If you have any questions about this Privacy Statement or wish to exercise your privacy rights, please contact us at:

privacy@rbliving.com.au
RB Living Pty Ltd, Australia